as an austin community college (acc) student you have access to different types of technologies to support your academic success. the student technology services (sts) team is dedicated to ensuring that you have the resources and support necessary to be successful. sts is a centralized team within the office of academic technology that focuses on facilitating access to technology devices and equipment for student use and providing support to students on using academic technologies.
students who checked out devices for the fall semester are required to return the devices during one of the following collection times:
thursday, december 10: 9am-12pm @ hlc 1000
friday, december 11: 1pm-4pm @ hlc 1000
monday, december 14: 1pm-4pm @ hlc 1000
tuesday, december 15: 9am-12pm @ hlc 1000
for more information, click here to review the email sent on december 1.
note: if you’re a student in a cad or game design course, please contact your instructor to start the process for requesting a laptop.
sts makes available various types of technologies for check out to ensure that you have the necessary tools to succeed as an acc student.
ipads are distributed to students who do not have a computing device available to them for their coursework.
the following are included with an ipad check out:
important: there are some limitations for taking exams when using an ipad.
devices may be checked out for the duration of an academic semester. all devices are expected to be returned during the week following the conclusion of the semester. extensions may be requested by emailing firstname.lastname@example.org. requests for an extension will be evaluated on a case-by-case basis.
email notifications are sent to students for each checked out device. communications are only sent to official acc email addresses.
there are 3 steps to checking out technology from acc. the amount of time between completing the first step and receiving approval to pick-up a device may be as little as 24 hours, however this depends on how quickly students complete the necessary steps:
this request form allows you to specify what technology is needed.
upon completing the technology request form, your enrollment will be verified to ensure that you are a current student. note: completing this form before enrolling for the intended academic term will result in the request being denied.
all students checking out technology from acc are required to sign a device checkout agreement form. a link to this form is available at the end of the technology request form (step 1 above), as well as below.
within 24 hours of verifying enrollment and receiving a copy of the device checkout agreement form, you will be informed of the upcoming dates/times/locations when devices can be checked out.
acc goes beyond just checking out devices. we also want to ensure you have the proper support to use those devices. phone support and one-on-one training are provided.
to request phone support from one of our technology specialists, please contact the student help desk at 512-223-info (4636) and select option 8.
we also want to ensure students have the skills they need to use the technology provided. one-on-one training and support is available (virtually) on the following academic technologies:
to request a one-on-one training/support appointment, please click here.
webinars and group trainings will be available starting in the spring 2021 semester.